Free island-wide delivery on orders over S$55.00 · PayNow accepted · Cash meet-ups at Hougang
Smish Smash logo
FAQ
How much is delivery?+

Flat S$3.00 island-wide, and FREE for orders over S$55.00.

Can I pick up my order instead?+

Yes! Choose Pickup at checkout and book a meet-up slot at Hougang. Pickup is free.

Can I pay in cash?+

Cash is accepted for Hougang meet-ups only — select Cash at checkout and book your slot. For delivery orders, payment is by PayNow QR.

How do online payments work?+

At checkout you'll get a PayNow QR with the amount and order reference pre-filled — scan it with any Singapore bank app and you're done. We confirm your payment and get your order moving.

Are your squishies safe for kids?+

They're made of non-toxic, odorless, skin-friendly TPR jelly. That said, they're not suitable for children under 3, and younger kids should squish under adult supervision to prevent accidental ingestion.

How do I care for my squishy?+

Keep it away from sharp objects, high temperatures, and direct sunlight. Wipe clean with a damp cloth when needed. With normal squishing it won't tear or leak — it's built to be squeezed daily.

How big are they? What's in the pack?+

Each squishy is about 6cm — perfect palm size for pockets, bags, and desks. Every order includes your squishy sealed in its own OPP bag.

When will my order arrive?+

We usually dispatch within 1–2 working days, and delivery takes 2–4 working days after that. Meet-ups happen at your booked slot.

Do you restock sold-out squishies?+

Yes, popular ones come back! Follow our Instagram/TikTok or check the site — new arrivals land regularly.